Privacy Policy

KK Express Transport Ltd
Registered Address: 99 Gelert Ave, Leicester, LE5 2NS, UK
Company Number: 16610159

 

1. Introduction

At KK Express Transport Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or book our transport services.

2. Information We Collect

We may collect the following types of personal data:

  • Contact details: name, phone number, email address, and home/business address

  • Booking information: pickup and delivery locations, dates, and special requirements

  • Payment details: payment confirmation and transaction records (processed securely via third-party providers)

  • Device data: IP address, browser type, and other technical data through cookies and analytics tools

  • Communications: messages, emails, or feedback you send to us

3. How We Use Your Information

We use your data to:

  • Confirm and manage bookings

  • Provide accurate quotes and delivery services

  • Communicate with you regarding your enquiry or job

  • Send invoices or confirmations

  • Improve our services, website, and customer experience

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Delivery staff or contractors assigned to your job

  • Service providers who help with IT, analytics, or payment processing

  • Legal or regulatory bodies if required by law

All data is shared only as necessary and under strict confidentiality agreements.

5. Data Storage & Security

We store your data securely on password-protected systems and restrict access only to authorised staff.

We implement appropriate technical and organisational measures to safeguard your data from loss, misuse, unauthorised access, or disclosure.

6. Cookies & Analytics

Our website uses cookies to improve functionality and analyse traffic (via tools like Google Analytics). You can control cookie settings through your browser.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict how your data is used

  • Withdraw consent at any time

To exercise your rights, email: info@kkexpresstransport.co.uk

8. Retention

We retain your data only for as long as needed to:

  • Fulfil the purposes outlined above

  • Meet legal, accounting, or reporting obligations (e.g. 6 years for tax records)

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review their policies before providing any data.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date shown at the top.

Contact Us

If you have any questions or concerns about this policy, please contact us:

📧 Email: info@kkexpresstransport.co.uk
📮 Address: 99 Gelert Ave, Leicester, LE5 2NS, UK